Bridge the Gap supports residents to stay connected by offering digital guidance, device support, and help navigating online systems. We meet people where they are, whether they bring their own device or need support accessing one.

In today’s world, digital access is essential. From booking GP appointments to staying in touch with family, managing benefits, school communication, or everyday tasks, being online is no longer optional.

In 2026, Bridge the Gap remains committed to tackling digital exclusion, especially for those who are often unseen, unheard, or unsupported.

In October, we gently resumed device and data access services just one or two days a week so we can continue supporting residents while protecting the wellbeing of our very small, unpaid team. It’s a soft return, done with care and intention.

We’ve learned that sustainable impact requires balance, mutual commitment, and clarity of vision.

People often see the work, but they don’t always see the weight behind it. Have a look behind the curtain.

After five years of pushing nonstop to keep Bridge the Gap alive to end digital poverty, we’ve had to hit pause. Find out why.